Request quote / identify a part

Use this form for B2B spare-part inquiries — product-specific questions, preliminary part-number checks, missing catalog items, or quote requests. Include the SKU, product link, or device details below, and we’ll get back to you within a few hours.

Contact details

Inspire Innovations International Limited
4/F, Won Hing Building, 74–78 Stanley Street, Central, Hong Kong
Phone: +852 3421 1012
Email: sales@iiimed.parts
Messengers: WhatsApp · Telegram
Calls: Monday–Friday, 9:00–18:00 (Hong Kong Time, GMT+8)
Messages: we do our best to reply around the clock, seven days a week.

On every product page the question form sends the part number with your message, and the WhatsApp button opens a message with the part number already filled in. Telegram cannot pre-fill a message — use the “Copy part number” button on the product page and paste it into your first message.

For a product-specific question

If you came from a product page, please include the product SKU, product title or product link. This lets our team identify the exact catalog item without manual lookup.

  • SKU or part number shown on the product page.
  • Product link, if available.
  • Your question type: availability, compatibility, shipping, documentation or quote.
  • Required quantity and destination country.
  • Device brand/model or equipment family, if relevant.

Free preliminary part-number check

If you cannot find the exact item, send us the part number, OEM/reference number, device model and any label or packaging information. We can perform a preliminary cross-check against our catalog and sourcing references.

This is a preliminary B2B sourcing and compatibility support step. It is not a final technical certification, OEM authorization statement or medical-use approval.

Photos and labels

If a photo is relevant, send it on WhatsApp or Telegram, or attach it to your reply e-mail: a part photo, packaging label or device nameplate all help. Please do not include patient data or sensitive clinical information.

Availability, shipping and order path

Availability, shipping route, documentation and final order processing are confirmed per item. Some items can move through checkout; others may require confirmation before dispatch. Quote the catalogue number and we reply with the exact terms.

Compatibility boundary

Brand names, OEM references and device names are used for identification and compatibility reference only unless explicitly stated otherwise. If compatibility is uncertain, we will ask for additional confirmation before order processing.